THE EXPERTS AT Family First Mold & WaterHAVE ALL THE SOLUTIONS TO THE RESIDENTIAL MOLD REMEDIATION FAQ.

How long will it take to complete the reconstruction?

It is challenging to estimate how long the rebuilding project will take due to the numerous factors at play. Discuss the stages of your reconstruction project and the anticipated end date with your ServiceMaster Restore project manager.

What is meant by the pre-loss condition?

Your house must be restored to its original state, also known as its pre-damage condition, by Family First Mold & Water. We make use of comparable in type and grade materials. There might be harm that was present before your loss. As a result, the extent of repairs does not include these damages. ServiceMaster Restore will give you a quote upon request for any extra remodeling work, also known as non-insured work.

What exactly is uninsured work?

Any remodeling work that has nothing to do with your loss is regarded as non-insured work. A non-insured renovation job will require a separate estimate from ServiceMaster Restore, as well as a separate authorization and set of payment terms. The situation needs to be addressed with your insurance adjuster and the Family First Mold & Water Project Manager if non-insured work will cause a delay in the completion of an insured part.

Do I require a license?

In the event that permission is necessary, your Family First Mold & Water Project Manager will apply for it on your behalf and designate the Family First Mold & Water Franchise Business as the general contractor. Permit costs, if any, are included in the quote and might be paid for by the insurance provider.

A code or bylaw update is what?

When your home’s pre-loss state no longer complies with legal building codes, it requires an upgrade. Code upgrades may be taken into account by your insurance company during the estimation procedure. Your insurance adjuster should be contacted with any concerns you may have about code upgrades.

Will I always need to be at home?

No, we will make every effort to allow you to go about your everyday activities. You have two options for site access: you can give your project manager a pass, or you can choose a lock box on the premises.

Do I have to remove my things from the property?

The components might stay in place, depending on the size of the project. We will take the necessary steps to safely cover and safeguard the contents. The post-construction cleaning will take care of any accumulated building dust.

Information about Mold and Dampness,* source 18 September 2012. Centers for Disease Control and Prevention. Online at www.cdc.gov/mold/dampness facts.htm

OUR PHONE LINES ARE ALWAYS OPEN TO TAKE YOUR CALL – CONTACT US 24/7 TODAY AT 954-420-7945.

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